Getting Started

How To

Practical workflows for common tasks in Hissuno.

Review Feedback and Act on It

  1. Open the Feedback page from the sidebar to see all sessions
  2. Use filters to narrow by status, tags, source, or date range
  3. Click a session to view the full conversation and extracted feedback
  4. If the automated pipeline missed something, click Create Issue to manually create an issue from the session, or link it to an existing issue
  5. Mark sessions as reviewed once you have processed them

The automated pipeline handles most of this for you. See Resource Ingestion for how sessions are processed automatically.

Configure Your Product Scopes

  1. Navigate to Product Scopes in the sidebar
  2. Create areas for permanent product domains (e.g., "Authentication", "Billing", "API")
  3. Create initiatives for time-bound efforts (e.g., "Q2 Mobile Launch", "Enterprise Tier")
  4. Add goals to each scope to define measurable outcomes
  5. The system automatically classifies incoming sessions and issues into the relevant scopes using graph evaluation

See Knowledge Graph for how scopes connect to other resources.

Set Up Knowledge Sources and Run Analysis

  1. Navigate to the Agents page from the sidebar
  2. Open the knowledge sources dialog and add your sources - codebase (GitHub repo), website URLs, documentation portals, or uploaded documents
  3. Click Run Analysis to trigger the multi-step pipeline
  4. The pipeline analyzes each source, compiles categorized knowledge packages, sanitizes sensitive data, and indexes everything for semantic search
  5. Review the compiled packages to verify accuracy and identify gaps

See Support Agent for how packages power the agent's responses.

Use the CLI for Day-to-Day Operations

Install and configure the CLI:

npm i -g hissuno
hissuno config

Common commands for listing, searching, and inspecting resources:

hissuno list feedback --source widget
hissuno search "login issues" --type issues
hissuno list issues --priority high
hissuno get issues iss_abc123

The CLI supports both interactive and non-interactive modes. See the CLI documentation for the full command reference.

Connect External Agents

  1. Install the Hissuno CLI: npm install -g hissuno
  2. Configure it with your API key and project ID
  3. Agents get access to search feedback, list issues, query knowledge, and ask Hissuno questions about your product

See the CLI documentation for setup instructions and available commands.